Q. What is the difference between a Treetop Challenge Course and Zip Line Park?
A. A treetop challenge course, also known as an aerial adventure park, is an exciting activity set high in the treetops where guests move from tree to tree by crossing over Indian Jones-style bridges, Tarzan swings, swinging logs, cargo nets, zip lines and more. Each guest wears a full body harness attached to a special safety cable. The course is set up in different levels of difficulty and height progressing from easy to “Ninja”.

A Zip Line Park utilizes the same full body harness and safety cable but there are no challenges to move from tree to tree. Guests simply ride a zip line trolley from one tree to another. The Zip Line Park activity requires little physical effort.

Q. Do I need prior experience to do this?
A. Not at all. Each guest participates in a ground school training program where they learn to use the equipment. Children as young as 6, up to seniors can learn the equipment in less than ½ hour. Course guides are also always watching and are available for assistance.

Q. Do I need to be an athlete to do this?
A. No, anyone in average health conditions should have no difficulty completing many of the ropes courses. Each course does progressively get more challenging though and guests usually find their own limit. Guests can proceed at a pace that is comfortable to them and can exit the course at many locations for completion or to take a break.

Q. Are there height, weight or age restrictions?
A. Participants must weigh between 50 lbs and 250 lbs.

Participants must be able to fit into our full body harnesses:

  • Waist: up to 47″
  • Upper Thigh: up to 28″
  • Full Torso: up to 42″ (measured from front waist, over shoulder, to back waist)

Participants must be a minimum of 48″ tall and be at least 6 years of age. Ages 6-8 restricted to green and orange courses. Children ages 6-8 must be accompanied by an adult (one adult per 3 children). Ages 9-11 may do the advanced courses, if they are accompanied by an adult and are a minimum of 54″ tall (one adult per 3 children). Ages 9-11 are also child specific as some children in this age group may not be able to do the advanced courses even with adult help due to their personal ability (subject to manager’s discretion).

Q. Can I do the course if I’m pregnant, or have a pre-existing medical condition?
A.
We are not medical professionals, so we suggest that any pregnant participants, or participants with pre-existing medical conditions, seek their doctor’s advice before booking.

Q. Do I need to make reservations?
A. It is MANDATORY to make reservations. We have a simple to use online reservation application for your use.

Q. Do I have to fill out a waiver?
A. Yes, everyone participating in either the challenge course or zip line activities must complete a waiver. Anyone under the age of 18 must have their waiver forms completed and signed by a parent or legal guardian. Waivers can be filled out online at the time of reservation to facilitate a faster process during the time of your scheduled adventure or click here to fill out waiver.

Q. Do you accept credit cards?
A. Yes, we accept Visa, MasterCard, Discover and cash sales.

Q. How long will we have on the course?
A. A Challenge Course pass is good for 3 hours and a Zip Line pass is good for 2 hours. You can repeat as many courses as you wish within your allotted time schedule. For those who purchased only the Zip Line pass that want to upgrade to the full Challenge Course can do so on a prorated scale.

Q. What should I wear?
A. Appropriate attire and footwear is required. Although shorts are allowed, we have found that long pants can be more comfortable when performing crossings that may have to utilize wrapping one’s leg around an element for support. This is an outdoor adventure associated with trees; clothes may become soiled.

  • Sneakers or flexible hiking/walking shoes are recommended.
  • No open-toed shoes, flip-flops, sandals or Crocs allowed.
  • Please wear clothing that is not baggy or hangs loose because it could get tangled in cables.
  • Long hair must be tied back and we recommend no hanging jewelry.
  • Gloves are provided but you may bring your own.

Q. How safe is it and is it inspected?
A. Mountain Ridge Adventure was designed and built by Absolutely Experiential to the most stringent standards of ACCT (Association for Challenge Course Technology) specifications and meets all safety standards as required by New York State. The course uses American and European-made gear using 100% attachment applications and is routinely inspected internally and by 3rd parties.

As with all recreational and sport activities there is always inherent risk but compared to the average everyday sport activities like soccer, skiing, football, etc., challenge course activities have significantly lower incident ratios.

Q. What about bad weather?
A.
The course is open rain or shine unless there is thunder, lightning or high winds present.  After 20 minutes of no thunder, lighting or high winds, guests will be allowed back on the course.

In the event that the course closes due to weather, guests can receive a RAIN check or REFUND depending on how much times is left on the customer’s pass.

Q. Is food available at the park?
A. Beverages and light snacks are available for purchase. For large groups, catering is available by Riverstone Manor.